In-House Training
The most effective way to extend the life and performance of the purchase of your new capital equipment is by receiving engaging product training from our skilled service staff. Our value-added training aids in supporting your business by helping you reach your business goals. We customise training to suit our customer’s individual needs.
- All service technicians undertake regular manufacturer and in-house training
- Years of industry experience help to provide solutions and training tailored for requirements
- We pass this knowledge over to our customers ensuring you get the most out of your investment
Why should you and your employees take up product training?
Knowledge is power
Receiving product training reduces equipment errors in day-to-day operations, therefore reducing loss of productivity. Product training improves the reliability of your equipment and helps reduce any uncertainty when it comes to running your equipment.

Increase production
Product training helps decrease human operating errors, in turn eliminates downtime. When employees have a better understanding of their job and goals, they have a greater likelihood of attaining or even exceeding expectations.

Build stronger relationships
Build stronger relationships with your customers and increase revenue - When your company produces reliable, robust products you will earn reputation within your industry. While the exact ROI varies across industries, better knowledge of the products, services, and company in general increases employees’ abilities to bring in revenue.

Boost employee confidence
Training gives employees the chance to not only hone existing skills but also learn new skills. If your employees are confident in operating the new equipment this helps boost morale, increases the quality of products.

Stay ahead
Keep your company update to date with latest industry trends - don't fall behind your competitors. Our comprehensive training courses aim to increase operator knowledge, technical skills and safety and available as basic, intermediate and advanced training levels.
Training Portal: Step-by-Step Videos
The Training Portal has been developed for Hawker Richardson customers, where training videos can be accessed, demonstrating particular features and functions on some of the SMT software. This part of the website requires a login to access.
Our Training Portal? is coming soon.
If you are already a customer, we will notify when the training portal is open.
If you don’t have a login to the Training Portal and you are already a customer, you can use the link below to request a login.
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